Frequently Asked Questions

Answers to common questions about our freight and logistics services.

How long does ocean freight from China to Europe take? +

Typical transit is 28-35 days port-to-port, depending on the trade lane and carrier schedule.

What documents are needed for customs clearance? +

Commercial invoice, packing list, bill of lading/airway bill, and any applicable certificates (origin, fumigation, etc.).

Do you offer door-to-door service? +

Yes, we provide integrated door-to-door solutions combining pickup, main carriage, customs and final delivery.

Can you handle dangerous goods? +

We are certified for classes 3, 4, 5, 6, 8 and 9 under IATA & IMDG regulations.

How is cargo insured? +

All-risk coverage is available at 0.15%-0.3% of declared value, issued within 24 hours.